Effective Date: May 25, 2018.
Last Updated Date: February 3, 2020
3 Post Office Square
Boston, MA 02109
At Thought Industries we transform how learning experiences are created, managed, and delivered.
The California Consumer Privacy Act of 2018 (the “CCPA”). Thought Industries operates as a Service Provider as defined under the CCPA, processing personal information on behalf of our customers. Thought Industries will never “sell” your personal information as defined under the CCPA; and we only use your personal information to provide our services as agreed upon with our customers, and not for any other business or commercial purpose. California residents have specific rights under the CCPA regarding their personal information, and you may contact the business that collects your personal information (for which Thought Industries acts as a Service Provider only) to learn more about your rights under the CCPA.
When you visit our site, request additional information about our services, or register/pay for our services, we collect the following information from you:
We'll use your personal information to provide you additional information about our services based on your consent and request for these services. This includes:
We do not sell, trade, or otherwise transfer to any third parties your personal information except for the purposes identified above and to the following categories of third parties that operate our website, conduct our business, or hired to services you as part of our service offering:
These third parties and our sharing of data (including personal data as described above) are necessary for the function, operation and improvement of our website and our platform. We require these companies to protect your personal data and comply with these privacy policies. We establish legally binding data protection agreements that implement specific data protection and privacy obligations of our third party service providers.
We may share anonymized/de-identified or aggregated information that does not identify you such as number of visitors to our site or other statistical information about our customers.
Our website and service offering may allow you to submit content or post comments. This information might be seen by others when you enter this information or create this content. Do not share any personal information in the creation of such content as it may be viewed or obtained by third parties.
We consider the privacy of your personal information very important and are committed to handling your personal information with care. We abide by your rights to privacy to include:
You have the right to object to the processing of your personal information if it is being processed under legitimate interests such as for direct marketing. You also have the right to withdraw your consent for the processing of your personal information at any time. We will cease processing of your information unless there is a legitimate purpose or required by law. We will primarily rely on your consent or legitimate interests for any use or disclosures that are not required by law.
We will not discriminate or penalize you for exercising your rights.
If you seek to exercise your rights to access, delete, opt-out, amend/rectify, or object/restrict/withdrawal consent, you have at least two (2) methods available:
The methods for request will take two (2) steps: one to request the exercise of your rights and the other to verify your identity/request.
We will respond to a request within ten (10) days and provide information on how it will be processed. We will respond to a request within forty-five (45) days that begins on the day the request was made. Note: It may take up to an additional forty-five (45) days to respond to a request for a maximum of ninety (90) days provided we notify you with an explanation within the initial forty-five (45) days to the reason why it is taking longer to fulfill the request.
As part of the request, we need to verify your identity. Failure to verify identity may result in a denial of the request. We will notify you of the failure to verify the request and treat the request accordingly (i.e. request for delete will be treated as a request to opt-out of sharing/sale).
Once a request has been approved, we will honor the request to the best of our ability. The Record of request will be maintained for two (2) years.
If fulfilling a request would reveal personal information about another or if you ask us to delete information that is required by law or defend ourselves against claims, your rights may be limited.
If the request is denied, we will inform you of the denial and the basis for the denial. If the request was partially denied, we will notify you of the part that is exempt from the request and not use any personal information retained for any other purposes other that what may be exempt.
You can exercise your rights above free of charge or without penalty, but we may limit the number of requests you make or charge a reasonable fee as legally permitted if we find the request to be too burdensome or too frequent.
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. We employee administrative, physical, and technical security controls as necessary along with abiding by strict confidentiality obligations with our employees and third parties.
We offer the use of a secure server. All information is transmitted via Secure Socket Layer (SSL) technology. Payment information is sent directly to and encrypted on our Payment gateway providers database.
Your personal information is securely stored on systems we own or with companies that we hire to provide services to you within the United States. We do not transfer any personal information outside of the US.
A browser cookie is a small piece of data that is stored on your device to help websites and mobile apps remember things about you. Cookies do not spy on you or otherwise invade your privacy, and they cannot invade your hard drive and steal information. Rather, they help you navigate a website as easily as possible. Other technologies, including Web storage and identifiers associated with your device, may be used for similar purposes. In this policy, we say “cookies” to discuss all of these technologies.
The cookies we use generally fall into one of the following categories.
Your browser may provide you with the option to refuse some or all browser cookies. You may also be able to remove cookies from your browser. For more information about how to manage browser cookies, please follow the instructions provided by your browser.
Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
We are in compliance with the requirements of the Children's Online Privacy Protection Act (COPPA). We do not intentionally collect any information on minors (under 13 years of age or minors between 13 and 16 years of age). Our website, products and services are all directed to individuals who are at least 16 years old or older.
Your Privacy Rights
c/o Thought Industries
3 Post Office Square
Boston, MA 02109