Privacy Policy

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Effective Date:  May 25, 2018.
Last Updated Date: February 3, 2020

Thought Industries
6 Liberty Square #6099
Boston, MA 02109
support@thoughtindustries.com

This Privacy Policy describes how Thought Industries, Inc. (“Thought Industries”, “we”, ‘us’ or “our”) collects personal information about you, uses your personal information, discloses your personal information, or the limited circumstances by which we may share your personal information with others.  We do not sell your personal information for any purpose. 

At Thought Industries we transform how learning experiences are created, managed, and delivered.

This Privacy Policy applies to all personal information or personal data that may be collected by us from you directly or from our customers using Thought Industries’ services, to establish and maintain your account, or to any personal information or personal data that may be part of the content that you submit or manage using our services.

Please contact us at support@thoughtindustries.com if (i) you wish to find out more about our use and disclosure of your personal data and how to limit it, (ii) you wish to exercise your right to access, amend, or delete any personal data we hold about you; or (iii) you have any other questions or concerns about this Privacy Policy.

The California Consumer Privacy Act of 2018 (the “CCPA”).  Thought Industries operates as a Service Provider as defined under the CCPA, processing personal information on behalf of our customers.  Thought Industries will never “sell” your personal information as defined under the CCPA; and we only use your personal information to provide our services as agreed upon with our customers, and not for any other business or commercial purpose. California residents have specific rights under the CCPA regarding their personal information, and you may contact the business that collects your personal information (for which Thought Industries acts as a Service Provider only) to learn more about your rights under the CCPA.

Summary:

  • You have many rights over the collection, use, disclosure, or sale of your personal information to include;
  • Right to know what personal information we collect, use, disclose, or sell (Note: We never sell your personal information) about you;
  • Right to delete your personal information;
  • Right to opt-out of any sale of your personal information (Note: We never sell your personal information);
  • Right to amend your personal information;
  • Right to restrict the use of your personal information;
  • Right to non-discriminate against you for exercising your privacy rights.

We use your information to:

  • Improve our website such as to see which features are most popular, counting visits, and improving our users’ experience by providing you a better, more intuitive, and satisfying experience of our services;
  • Administer a contest, promotion, survey or other site feature;
  • Send periodic emails;
  • Set-up, maintain, and protect your data and account in order to utilize our services;
  • To bill you for the use of our services;
  • Keeping our services secure

Information and Categories of Information Collected

When you visit our site, request additional information about our services, or register/pay for our services, we collect the following information from you:

Personal Identification

Full Name – collected to provide additional information, registration for services, and payment for services. For example, we may ask you to provide your name along with information about your general interest in our services. Your submission of this type of information as a guest on the Site is not required.

Personal Directory

Personal Email Address – collected to provide additional information, registration for services, and payment for services. For example, we may ask you to provide your email address along with information about your general interest in our services. Your submission of this type of information as a guest on the Site is not required.

Personal Telephone Number – collected to provide additional information, registration for services, and payment for services.

Online Identifiers

IP Address – collected when you visit our website as well as the time and duration of your visit and the pages on the website you visited. Our website receives the internet protocol (“IP”) address of your computer (or the proxy server you use to access the World Wide Web). We use your IP Address to help diagnose problems with our server, and to administer our Web site.

Cookies – collected when you visit our website to include browser type. Our website receives your computer operating system and type of web browser you are using, email patterns, your mobile device (including your UDID) and mobile operating system (if you are accessing Our Site using a mobile device), as well as the name of your ISP or your mobile carrier. We use cookies, web beacons, and other techniques to identify your browser and device to your guest activity on our website. The cookies utilized by us are solely for the purpose of allowing our website and platform to function and perform better; there are no additional cookies utilized by Thought Industries for any third-party. See our Cookies Policy section for further information.

Geo Location – collected when you visit our website. We use cookies, web beacons, and other techniques to identify your browser and device to your guest activity on our website.

MAC Address – collected when you visit our website to include the type of device utilized. We use cookies, web beacons, and other techniques to identify your browser and device to your guest activity on our website.

Employment Information

Company Name – collected to provide additional information, registration for services, and payment for services.
Company Email Address – collected to provide additional information, registration for services, and payment for services.

Company Telephone Number – collected to provide additional information, registration for services, and payment for services.

Financial Information

Bank Account Information – collected for payment for services. In order to use our service and subscribers websites and for us to process any transactions you authorize, you will be required to provide your billing information, including information such as your name, address, phone number, and email. We will provide your information to a third-party payment processing service that will store your billing information on their secure payment system for as long as is necessary for you to use our services. We will not retain your billing information. We may retain; however, the last four (4) digits of your credit card information and card type so that we may identify the card used in the future. Upon cancellation of our service by you, we will retain your personal information for a period up to one (1) year to facilitate any renewal initiated by you.

Miscellaneous

Survey Responses (where applicable) – collected to provide additional information about and improve service offering.
Web Analytics – collected about your use of the website such as mouse clicks and scrolling activities. For example, we use Google Analytics. The providers of these web analytics tools may capture data about your activity on our website, via cookies and other techniques. This data is used only by Thought Industries for the operation, performance and improvement of our website and platform.
Referrer (from another website) – collected to learn more about the activity on a referrer site. You may have arrived to our website by clicking on an advertisement or content published by a third party, that third party may provide information to us about your activity on their site. Due to the communications standards on the internet, when you visit Our Site we automatically receive the URL of the site from which you came and the site to which you are going when you leave Our Site. Combination with Other Data – we may combine information we collect about you as a website guest with the information we collect about you as a service user when you register for our service such as your name.

How Information is Used and Legal Basis for that use

When you visit our site, request additional information about our services, or register/pay for our services, we collect the following information from you:

Personal Identification

Full Name – collected to provide additional information, registration for services, and payment for services. For example, we may ask you to provide your name along with information about your general interest in our services. Your submission of this type of information as a guest on the Site is not required.

Personal Directory

Personal Email Address – collected to provide additional information, registration for services, and payment for services. For example, we may ask you to provide your email address along with information about your general interest in our services. Your submission of this type of information as a guest on the Site is not required.

Personal Telephone Number – collected to provide additional information, registration for services, and payment for services.

Online Identifiers

IP Address – collected when you visit our website as well as the time and duration of your visit and the pages on the website you visited. Our website receives the internet protocol (“IP”) address of your computer (or the proxy server you use to access the World Wide Web). We use your IP Address to help diagnose problems with our server, and to administer our Web site.

Cookies – collected when you visit our website to include browser type. Our website receives your computer operating system and type of web browser you are using, email patterns, your mobile device (including your UDID) and mobile operating system (if you are accessing Our Site using a mobile device), as well as the name of your ISP or your mobile carrier. We use cookies, web beacons, and other techniques to identify your browser and device to your guest activity on our website. The cookies utilized by us are solely for the purpose of allowing our website and platform to function and perform better; there are no additional cookies utilized by Thought Industries for any third-party. See our Cookies Policy section for further information.

Geo Location – collected when you visit our website. We use cookies, web beacons, and other techniques to identify your browser and device to your guest activity on our website.

MAC Address – collected when you visit our website to include the type of device utilized. We use cookies, web beacons, and other techniques to identify your browser and device to your guest activity on our website.

Employment Information

Company Name – collected to provide additional information, registration for services, and payment for services.
Company Email Address – collected to provide additional information, registration for services, and payment for services.

Company Telephone Number – collected to provide additional information, registration for services, and payment for services.

Financial Information

Bank Account Information – collected for payment for services. In order to use our service and subscribers websites and for us to process any transactions you authorize, you will be required to provide your billing information, including information such as your name, address, phone number, and email. We will provide your information to a third-party payment processing service that will store your billing information on their secure payment system for as long as is necessary for you to use our services. We will not retain your billing information. We may retain; however, the last four (4) digits of your credit card information and card type so that we may identify the card used in the future. Upon cancellation of our service by you, we will retain your personal information for a period up to one (1) year to facilitate any renewal initiated by you.

Miscellaneous

Survey Responses (where applicable) – collected to provide additional information about and improve service offering.
Web Analytics – collected about your use of the website such as mouse clicks and scrolling activities. For example, we use Google Analytics. The providers of these web analytics tools may capture data about your activity on our website, via cookies and other techniques. This data is used only by Thought Industries for the operation, performance and improvement of our website and platform.
Referrer (from another website) – collected to learn more about the activity on a referrer site. You may have arrived to our website by clicking on an advertisement or content published by a third party, that third party may provide information to us about your activity on their site. Due to the communications standards on the internet, when you visit Our Site we automatically receive the URL of the site from which you came and the site to which you are going when you leave Our Site. Combination with Other Data – we may combine information we collect about you as a website guest with the information we collect about you as a service user when you register for our service such as your name.


Your Privacy Rights:

We consider the privacy of your personal information very important and are committed to handling your personal information with care. We abide by your rights to privacy to include:

Right to Access

We acknowledge your right to access the personal information that we maintain about you. You have the right to obtain a list of the categories of personal information collected about you as well as other related information along with the source of the information. You also have the right to know the categories of information shared (or sold) to third parties and the purpose for such sharing as provided for in this Privacy Policy. More information on how you can request your right to access the personal information we collect, use, disclose, or sell can be found under Requests to Exercise Rights section of this Privacy Policy.

Right to Deletion

We acknowledge your right to delete certain personal information that we may have collected about you. More information on how you can request your right to delete the personal information we collect, use, disclose, or sell can be found under Requests to Exercise Rights section of this Privacy Policy.

Right to Opt-out of Sharing

You may have the right to opt-out of sharing certain Personal Information with third parties. More information on how to exercise this right to opt-out can be found under Requests to Exercise Rights section of this Privacy Policy.

Right to Amend/Rectify

You have the right to amend or rectify any inaccuracies that you have identified with the information that we have about you. We process personal information only for the purposes for which it was collected and in accordance with this Privacy Policy or any applicable service-specific privacy notice. We review our data collection, storage, and processing practices to ensure that we only collect, store, and process the personal information needed to provide or improve our services. We take reasonable steps to ensure that the personal information we process is accurate, complete, and current, but we depend on our users to update or correct their personal information whenever necessary. More information on how you can request to amend or rectify your information can be found under Requests to Exercise Rights section of this Privacy Policy.

Right to Object/Restrict/Withdrawal Consent

You have the right to object to the processing of your personal information if it is being processed under legitimate interests such as for direct marketing. You also have the right to withdraw your consent for the processing of your personal information at any time. We will cease processing of your information unless there is a legitimate purpose or required by law. We will primarily rely on your consent or legitimate interests for any use or disclosures that are not required by law.

Right to Non-Discrimination

We will not discriminate or penalize you for exercising your rights.