Customer Education
Define Success for Your Customer, Not Just Your Education Program
Jul 01,2022
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Define Success for Your Customer, Not Just Your Education Program
Many customer education leaders make the mistake of focusing wholly on what their organization is looking to achieve from a customer education program, and forgetting that their ideal customer will have their own goals entirely. While your business might want to increase product adoption or deflect support tickets, the customers aren’t queuing up to make
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