Many training and technology companies that have relied mostly on instructor-led training (ILT) may need to move to virtual instructor-led training (vILT) as rapidly as possible.
Below are 8 suggestions to transition to remote learning quickly.
As a senior manager of Onboarding Success here at Thought Industries, I'm working with customers every single day to creatively conquer problems and deliver world-class learning experiences. Prior to my current role, I spent over seven years at the International Institute of Learning where I initiated long-term relationships with multiple Fortune 500 companies in the area of assessments and blended learning.
I hope you find these common ILT to vILT questions and answers of value.
First of all, don’t panic and convert everything to video. The operational phrase is “move what matters.” Take a step back and prioritize the immediate need.
If you’re looking to protect income in the short-term, interactive webinars are the easiest delivery channel to replicate the classroom experience. Because it is less personal, give learners a bonus, perhaps on-demand content, self-paced exercises, books, etc.
It likely won’t be one webinar, but a series of webinars and content that will satisfy your course curriculum.
It depends. If the learner registered for a certification or CEUs it’s likely that maintaining the price of the ILT session will not be an insurmountable problem. They’ve already paid, and they need the outcome, either as a job or career prerequisite. As mentioned before, it would be a good idea to include some extras to offset the differences.
In other cases, simply providing pre- or post-webinar bonuses may not be enough. In that case, you should proactively offer a credit or a rebate if the learner desires. Better to be proactive and get the goodwill associated with it.
If you’re moving quickly you probably don’t have the option to get a new instructor.
Most classroom instructors seem to warm up quickly to webinars and vILT, primarily because most instructors don’t want to travel.
Of course, it depends on the person, but some find it to be their sweet spot. They enjoy presenting and driving engagement in this shorter time period. Most webinar platforms have engagement metrics to help fine-tune the presentation.
At the end of the day, it’s the customer experience that counts. Focus your efforts on:
One upside is that you could promote these webinars beyond just your ILT registrants. More of your target audience may be working from home and some may be increasing their daily screen time. Why not make this an opportunity to expand their horizons, help them learn a new skill, or get certified?
Perhaps the biggest danger is taking on too many professional learning courses. Don’t throw 20 lines in the water to catch one big fish. Probably three courses are as much as you can handle right now. Pick the ones that are your sweet spot. You’ll learn a lot from the first three.
Stick to what you know you do really well. This will guide you to be successful. Passion works best.
This may be the first time some of your learners are working remotely, and they may not be entirely comfortable. Try to promote community and camaraderie among attendees.
Moving to blended learning is certainly the right thing to do, and hopefully getting these webinars together has given you a kick start.
Here’s one good reason – online learning is more profitable in the long run.
Here on some thoughts:
If all you’re doing are a few webinars, that technology is sufficient. However, if you’re doing a lot of them and you’re going to move to blended learning, videos and eLearning, (and we certainly recommend this), then you most likely won’t be successful without a modern learning management system or LMS.
A modern learning platform gives you a learning environment that engages customers and the scalability to reach many more learners faster and at a lower cost.
The Online Learning Platform:
I’d start by investing in time to focus. This is an emergency, and there are absolutely things that have to be done on an emergency basis. Start by doing a quick inventory to see what needs to be done first.
It’s also a tremendous opportunity and you should be ready to dive in. There is a huge market for vILT or blended learning in your marketplace. And, as was said earlier, it’s much more profitable in the long term and should be a part of your learning strategy anyway.
Additionally, we are likely to see less travel and redefined work responsibilities in our new world. Online learning can satisfy the needs of both workers and companies, helping to make this new world more successful in a shorter amount of time.
Watch a replay of our webinar, "3 Steps to Transition from In-Person Training to Remote Learning," hosted by our CEO, Barry Kelly, and demo use cases provided by Jonathan Ledden, our Director of Customer Success.
Download this free eBook to learn how to turn customers into advocates.