Boston, September 4, 2018 – Thought Industries, one of the fastest growing online learning SaaS companies, just unveiled its new In-App Training Dashboard, which enables software companies to present multi-dimensional training content directly inside their software platform. The embed technology displays role-specific content, progress, and suggested content and training to users at critical phases of the customer success lifecycle, from onboarding to certification.
This new technology which is part of the Thought Industries Customer Learning Platform, is designed to help software companies improve training delivery and quality so that they can manage churn, improve engagement and maximize success.
Thought Industries customer learning technology is not only enabling customer success organizations to easily author engaging learning content with drag-and-drop functionality, but it’s also providing all the technology to white-label their interface, track progress, build real-time and on-demand programs, integrate with their existing stack of technology and certify their audience.
“We learned very early on that the proximity of the learning content is key in getting users engaged in learning software products,” said Barry Kelly, CEO of Thought Industries. “By building persona-targeted pathways you can influence every category of user in your technology with ease. We are excited about how software companies are using our technology to increase engagement, proficiency and ultimately, customer retention.”
Pictured: "Thought Industries In-App Training Dashboard" featured in customer software product
Also, coming soon in the Customer Learning Platform is new technology that embeds customer software inside the Thought Industries learning platform for step-by-step product training, live exercises anytime and anywhere.
→ Learn more about the Customer Learning Platform and Software Embed.
About Thought Industries
Thought Industries powers the business of learning with their industry-leading platform. The company was founded in 2014 around the core belief that online learning experiences should be modern, intuitive, engaging, and scalable. Today, Thought Industries features a library of powerful, easy-to-use tools that enable organizations to cost-effectively scale their business and engage with customers across their entire lifecycle. All from one, robust platform.