As we emerge from the pandemic, the trends towards online learning is only accelerating. And customer education is becoming a strategic imperative for SaaS and other subscription-based businesses. The more effectively you can train your customers online to use your complicated product or software, the faster your business will grow.
In our 3rd annual State of Customer Education survey, we found some key insights to help you think about your business. We thought summarizing the key takeaways in a simple infographic would be a great way to illustrate the point. The train is leaving the station. Are you onboard?