Launch training even sooner
Your team goes from outline to published course in days, so onboarding tracks and paid programs reach customers while the feature is still new. Training no longer trails the release calendar.
Introducing the Customer Knowledge AI Platform and Lens, now in beta.
Generate content with AI, build from templates for courses, articles, and events, and brand the whole experience as your own, no extra tool required. Your team creates professional, engaging courses 40% faster, and every course updates the moment your product does.
Your team drafts, updates, and publishes courses in one place, so new features get training modules the week they ship. Stop juggling external authoring tools; stop letting customers learn from lessons that describe last quarter’s product.
Your team goes from outline to published course in days, so onboarding tracks and paid programs reach customers while the feature is still new. Training no longer trails the release calendar.
Your authors start with drafts, templates, and reusable content, so the same team can support more products and audiences. Nobody spends a week rebuilding a course that already exists in pieces.
Update a snippet or module once, and every course that uses it stays current. Customers learn what your product does today, and outdated instructions get caught before they turn into support tickets.
A blank course outline is the biggest hurdle before anything else gets built. AI Content Creation turns a prompt into a full first draft, so your team can edit instead of starting from scratch.
Native authoring builds lessons, sections, and assessments in one workspace, with no export or re-upload step.
AI text generation drafts full lessons and outlines from a prompt or source document.
AI image generation produces on-brand visuals without a design request ticket.
Launching a course for a new partner tier or product line usually means rewriting everything, even when most of the content already exists in your library. Reusable templates and a shared library let you build the new course from what your team already made.
Build from templates for courses, articles, videos, and events, not a single generic course shell.
The Asset Manager keeps every image, video, and file in one library instead of scattered across drives.
The Snippet Library saves reusable text, like disclaimers or instructions, so you don’t have to retype it course after course.
A learning portal that looks bolted onto your product tells customers that education is an afterthought. Full design control puts your team in charge of how every page looks and feels, not just the logo and colors.
Site Builder lets you design and arrange academy pages without needing a developer for every change.
Custom Pages and layouts let you build sections that don’t fit a standard template, like a resource hub or partner portal.
Custom code and custom CSS give your design team full control over fonts, spacing, and every visual detail.
Whatever shape your program takes, your team has the format for it. Build a two-minute how-to, a guided onboarding path, or a certification track spanning a dozen courses, then brand every piece as your own.

Draft lessons, sections, and assessments without an external tool.

Turn standalone courses into one guided journey with one enrollment.

Create formats with your own fields, rules, and display settings.

Apply your logo, colors, and fonts across every learner touchpoint.

Bring existing SCORM courses in and track detailed xAPI activity.

Build and rewrite courses in Claude, with every edit saved as a draft.
Embed Synthesia videos in courses without a separate video host.
Fill catalog gaps with licensed courses your team didn’t have to build.
Manage translations inside your content workflow, not by hand.
Teams at the world’s fastest-growing companies run their customer and
partner learning on Thought Industries.
“Our goal is to provide a variety of customer experiences, all leveraging a single underlying infrastructure.”
“To truly drive those customer outcomes in this new stage of where our company’s at, we needed to evolve.”
“Thought Industries was at the top of my list for one reason: I knew firsthand the experience and functionality it provided, which gave me a lot of confidence.”
Speak with our team to see how smarter learning can drive growth for your business.