Is Docebo Too Lightweight to Handle Your Training Program? Try an Alternative

When customer-driven companies look for an upgrade from Docebo, they choose Thought Industries to build a seriously powerful training program.

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Simple is good. But should it be that simple?

We love the simplicity a one-size-fits-all platform provides, but it’s not built for big business.

The low cost of basic LMS systems may initially be attractive, but the costs quickly increase as you outgrow their functionality–especially at the enterprise level.

We make it easier for businesses to serve their clients and provide the kind of human support needed to grow and scale a company.

We feel like we won the lottery with Thought Industries. We feel so grateful to be working with a platform like Thought Industries who’s just about as passionate about the work and mission we believe in as we are.”

Steve Gross, Chief Playmaker at Life is Good Playmakers

You’ll be in Good Company

Support When Needed

We know how important your program is—that’s why you’ll never feel alone when you need us the most.

Only users on the highest-tier plans have access to Docebo’s top support package, and even then they deal with outsourced, longer-than-average wait times.

Our Thought Industries customer support team is available 24/7 via email, phone, or live chat. No matter which plan you’re on, you can always count on someone to help. You’ll also have access to:

On-demand Academy Training Courses
Live Virtual Instructor-Led Training (vILT) Sessions
Solutions workshops with dedicated implementation consultants

Less Generalizing, More Specializing

Don’t rely on a generalist internal training platform focused on expanding its reach, rather than on features that enhance the user experience to deliver your external customer training.

Customer Education is our driving focus and specialty. We’re built for businesses that need the tools to scale their online training efficiently. Partnering with Thought Industries, you’ll get:

A long-term strategic partnership
Real, measurable business outcomes
Guidance backed by industry best practices

Partner for Success

Don’t settle for a partnership that stops after onboarding.

Our professional services team accelerates your time to value, while our research team documents and shares data-driven best practices, helping you plan strategically and act confidently far beyond the onboarding period.

We offer

Accessible Thought Leaders
Industry reports
SME interactions and consultations
Best-in-class industry guidance
Customer community

Replace Admin Complexity for Streamlined Simplicity

Say goodbye to software that requires dedicated admins to maintain enrollment, or lacks course permissions and authoring and editing tools.

With us, you can work faster and smarter with a central cloud-based solution designed to help you grow your business. Easily:

Segment customers, create intuitive learning paths
Organize courses within learning paths into sections or topics
Gain deeper insights and boost engagement all in one place

Automatically Analyze Data to Deliver Business Results

Go beyond basic static reporting and general metrics that leave a lot to be desired.

Gain valuable visibility into training’s business impact with our insights and reporting solution to centralize data in-app, making it easy to show the value and credibility of your program.

Confidently:

Connect the dots between learning experiences and business outcomes
Efficiently demonstrate ROI to senior leaders
Build custom reports to categorize and group learner results

Maintaining our 100% renewal rate and reducing time spent in live training was crucial to our new approach to customer training. With Thought Industries, we’ve done both – maintained our 100% renewal rate and a 74% decrease in staff time spent training.”

Brittany Tamul, Director of Customer Success, ArrowStream

ArrowStream Case Study

Before we implemented the learning center in the Thought Industries Customer Learning Cloud platform, we were only able to serve dozens of customers at a time. Now, through our learning center we’re able to serve thousands.”

David Katzman, VP of Strategic Accounts & Business Development at Onshape

Onshape Case Study

Questions You Should Ask Your Docebo CSM

Don’t sign on the dotted line until you have these critical questions answered!

The most common thing we hear from customers is that they wish they knew the right questions to ask when they first purchased their software.

To help you go beyond the surface-level questions to discover if the system will truly live up to your expectations we’ve outlined 10 questions you should ask.

Get your hands on the list, click below!