Revenue doesn’t only come from your products or services, it comes when customers realize value
Guide customers to get more from your product, and they’ll stay longer and invest more
You can’t grow if you don’t know what matters. Identify what customers value most, then scale it
Provide the right training and support at the right time to guide your customers to value.
Whether it’s personalized help using your products or targeted interventions to improve their experience, your customers expect to be treated as individuals – and deserve nothing less.
A good guide anticipates future needs rather than reacting to the moment.
By modeling the behavior of your best customers, Thought Industries can identify areas for improvement in advance. With our expertise – and legacy in Customer Education – we don’t just recommend what to do. We help you take action, delivering the resources and strategies that drive customer value from day one.
We’re committed to providing the customer insights you need to make the decisions that will optimize value and profitability for your business. Our goal is to call attention to the initiatives that will yield the greatest impact.
Lead the market by not just meeting – but exceeding – customer expectations.
Orient your business around customer insights, build a smart segmentation strategy, and get your customers to “wow!” faster with the first product suite focused on Customer Value Realization.
“Our CEO asked, ‘If the sky was the limit and you were going to pick the best LMS for us, which one would you pick?’, and I said ‘If you really want to wow the customers and show them all the stuff that we can do and just blow their doors off, then go with Thought Industries.”
“Thought Industries provides an integrated system with built-in authoring, e-commerce, and multi-tenant delivery capabilities that we needed to continue our growth. It’s a much more elegant solution than we had before.”
“We needed the flexibility to deliver a rich training experience, in a number of different modalities… And a partner who would not only deliver on our customers’ expectations, but also give us room to grow and expand on our ideas. Thought Industries was the only learning system that could support those needs.”
“The ecommerce capabilities and our ability to open up our course catalog to not just our customers, but the entire marketplace, is really where the value is at this moment with our CEU offering. We’ve reached a population that I don’t think would have been easy to do before.”
