TI Agents (BETA)

Thought Industries Customer Value Agent

From Insight to Solution. Optimize how customers perceive your value.

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Growth Starts When You Know What Customers Truly Value

Meet the Thought Industries Customer Value Agent

Thought Industries Customer Value Agent puts real market signals at your fingertips – so you can spot risks, uncover opportunities, and understand what customers truly value.

Move faster, act smarter, and bridge the gap between today’s reality and tomorrow’s potential.

Does Your Business Need a Reality Check?

Revenue doesn’t come from customers buying your products – it comes from customers realizing value from them. The Thought Industries Customer Value Agent is designed to help you influence the value of your products based on market signals. Because you can’t improve what you don’t know about.

Evaluate Market Perception

See what customers are saying about your products – and how much value they truly perceive – with our Customer Value Realization Metric. The Thought Industries Customer Value Agent continuously analyzes market signals to assess both customer perception and your brand’s communications coverage, ensuring your products align with customer needs and expectations. Receive regular proposals and content so you can act on new opportunities the moment they emerge.

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See How You Rank

True competitive intelligence is about value, not just feature lists. The Thought Industries Customer Value Agent analyzes both competitor messaging and public perception to calculate a Customer Value Realization score for your top competitors – revealing how the market sees their ability to meet customer needs. No more digging through countless reviews; get the clear insights you need to understand your position.

Step Up Your Game

The Thought Industries Customer Value Agent leverages a broad range of market signals to help you proactively influence and optimize customer value. Instead of waiting for lagging indicators like surveys and NPS scores, the Agent enables you to take immediate action – helping customers unlock your product’s potential faster. It delivers tailored recommendations and actionable plans you can assign directly to your team, accelerating time-to-value and driving deeper engagement at scale.

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“Revenue doesn’t come from products – it comes from customers realizing value. And growth comes from seeing the full picture: understanding what customers buy, how they use it, what matters most, and where they get stuck. The Customer Value Agent gives you that clarity and the power to predict, act, and close the gap between today’s reality and tomorrow’s potential – helping you guide customers proactively before small issues become big problems. Because if you’re not guiding customers to value at scale, you’re leaving growth on the table.”

– Robin Wadsworth, CEO, Thought Industries