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Webinars

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Extended Enterprise Learning: Unlocking the Potential of the External Ecosystem

hosted by Barry Kelly | CEO & Founder, Thought Industries

guest: David Wentworth | Principal Analyst, Brandon Hall Group

In this webinar, David Wentworth, Principal Analyst at Brandon Hall Group, and Barry Kelly, CEO at Thought Industries, will share their insight and expertise on what goes into developing a mature extended enterprise training program that generates results.

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Daniel Quick

What's The Point of Certification Anyway?

hosted by Daniel Quick | VP, Learning Strategies, Thought Industries

guest: Debbie Smith |  Manager of Customer Education, Braze

Join certification expert Debbie Smith, Manager of Customer Education at Braze, and Daniel Quick, VP of Learning Strategies at Thought Industries, as they dive into the world of certifications.

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Don't Just Create Learning Content, Sell It!

hosted by Barry Kelly | CEO & Founder, Thought Industries

guest: John Leh | CEO, Talented Learning

Learn how integrating marketing and pricing models are critical to long-term learning program profitability and performance.

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TSIA Webinar | The Consumption Conundrum: Measuring the Success of your Education Programs

hosted by Maria Manning-Chapman (TSIA) & Barry Kelly (Thought Industries)

Join Barry Kelly, CEO of Thought Industries, an industry-leading learning platform, as he shares his perspective with TSIA’s Maria Manning-Chapman on developing a strategy around content consumption.

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Daniel Quick

Applying the Customer Education Playbook for '21 Success

hosted by Daniel Quick

In October 2020, Thought Industries released The Customer Education Playbook, a validated methodology for building, implementing, and evaluating customer education programs. Join Daniel Quick, Senior Director of Product Experience accompanied by industry experts as they discuss the key steps to success and their real world applications. Whether you’ve been applying these steps all along or they are helping you start from scratch, you’ll walk away with insights to help you and your customers achieve success.

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Building Resiliency with Continuing Education

hosted by Barry Kelly

Learn how organizations have built, enhanced, and deployed successful continuing education elements for their external education programs. If you're an organization whose mission includes offering continuing education or certifications, it's critical to deliver value to learners as well as operational performance. Join Thought Industries founder and CEO, Barry Kelly, to hear how other experts in Continuing Education have engaged learners with a dynamic experience.

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Daniel Quick

Creating A Sticky Situation: Leveraging Customer Education to Stay Relevant in Today's Competitive Environment

hosted by Daniel Quick

guest: Tom Studdert, VP of Learning at ZoomInfo, Dave Derington, Sr. Manager of Customer Education at Outreach and David Stevens, Sr. Director of CR Institute at CentralReach

Hear from customer education experts from Outreach, ZoomInfo and CentralReach on how the leverage customer education to create sticky customers on August 5th at 1 p.m. ET.

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BSA's 6 Weeks from Internal LSM to Next-Gen Customer Certification Program

hosted by Barry Kelly

guest: Ha McNeill, COO, BSA | The Software Alliance

Hear from Ha McNeill, COO of BSA | The Software Alliance on how they met an aggressive timeline to transition off an internal LMS to an external customer training platform.

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3 Steps to Rapid Time-To-Value

hosted by Mike Jahoda

SVP, Professional Services at Thought Industries

Hear from SVP of Professional Services at Thought Industries, Mike Jahoda, for this expert-led webinar on how to resolve problems with your customers faster through training.

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Customer Education is Evolving — How That Impacts You

moderated by Barry Kelly

guests: Melissa VanPelt, Sr Director of Customer Education & Community at Seismic, Adam Avramescu, Head of Global Enterprise Customer Training at Slack, and Matt Mulholland, Customer Education Manager at Miro

Watch this virtual panel featuring Seismic, Slack and Miro and hear these experts explore the new normal of customer education and how they see the landscape evolving.

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Creating Effective Self-Paced Online Courses

hosted by Barry Kelly

guest: Kellie Petruzzelli, Solutions Architect at Thought Industries and Jessie Gold, Director of Product at Thought Industries

Hear from Barry Kelly, CEO, Jessie Gold, Director of Product, and Kellie Petruzzelli, Solution Architect at Thought Industries, as they share how we create self-paced courses at Thought Industries.

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3 Steps to Transition From In-Person Training to Remote Learning

hosted by Barry Kelly

guest: Jonathan Ledden,  Director of Customer Success at Thought Industries

Hear from Barry Kelly, CEO, and Jonathan Ledden, Director of Customer Success at Thought Industries, as they share the 3 critical Steps to transition from in-person training to remote learning.

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How to Scale Customer Education - Taking Customer Training Beyond the 'Classroom'

hosted by Barry Kelly

guests: John Leh, CEO & Lead Analyst, Talented Learning and Brittany Tamul, Director of Customer Success at ArrowStream 

Watch this expert roundtable as they share successful strategies to scale customer education from the analyst, vendor and customer side.

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Secrets to Online Learning at Scale: How VitalSmarts Used a Modern LMS to Drive 200% Revenue Growth

hosted by Arthur Harrington

guest: Russ Rollins,  Senior Director of Product Technology at VitalSmarts

Learn how Russ Rollins, Senior Director of Product Technology, VitalSmarts, teamed up with Thought Industries to scale client education and increase learner engagement.

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Product Showcase: Learning Business Platform Demo

hosted by Ryan Dillon

Hosted by Training Industry

During this Training Industry Product Showcase, you'll learn how the Learning the Thought Industries Learning Business Platform™ can help streamline and scale the creation and delivery of online learning experiences.

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How to Improve Customer Success with Customer Training

hosted by Barry Kelly

guest: John Ragsdale

Software, technology, and subscription-based businesses must now deliver value at every stage of the customer lifecycle. In this webinar we outline how smart businesses are using customer education to  create customers for life.

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How to Build a Killer Onboarding Program

hosted by Barry Kelly

guest: Donna Weber

Check out this replay with Donna Weber, customer onboarding expert, and Principal at Springboard Solution and Barry Kelly, Thought Industries CEO for an instructional webinar on how to build a killer customer onboarding program.

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How to Reduce Your Time to Value with Modern Customer Training

hosted by Samma Hafeez

Guest: John Leh, Talented Learning

The first experience with a product sets the tone for the entire relationship. But exactly when should you start? Check out this webinar to learn how training impacts customer onboarding and how it can accelerate customer time to value.

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How to Keep Customers from Falling Off A Cliff

hosted by Barry Kelly

Guest: Pat Durante, CEdMA

FACT: Organizations that offer customer training to increase engagement and reduce churn. But, where do you start? What resources do you need? How do you measure results? Watch this webinar to get all your questions answered.

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Great Customer Training Requires the Right Technology Stack

hosted by Barry Kelly

Guest: Claude Werder

During this webinar, Claude Werder, Principal HCM Analyst at Brandon Hall Group, and Barry Kelly, CEO of Thought Industries offer their insight and experience on the best way to build technology stack for your customer learning platform.

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Strategies for Pricing Customer Training

hosted by Barry Kelly

Guest: John Leh, Talented Learning

The more your customers use your product or service to accomplish their business goals, the more they value your partnership. But, should you charge your customer for training? And when? Watch this webinar to get expert insight on this hot topic from John Leh, Lead Analyst at Talented Learning.

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Measuring the ROI of Customer Training

hosted by Barry Kelly 

Guest: Claire Schooley

In this webinar, Claire Schooley, principal, and long-time Forrester analyst specializing in workforce growth and development alongside Barry Kelly, CEO of Thought Industries you’ll learn the benefits of disrupting your current customer training strategy to focus on measurement -- resulting in scalable business outcomes.

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hosted by Barry Kelly 

guest: "Churn Whisperer," Greg Daines

Customer Success and training are reshaping how people learn and businesses deliver value. However, the formula for the perfect onboarding experience remains elusive. In order for customers to be successful, education is critical throughout their lifecycle.

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Sales Engineer KJ McGowan

Hosted by KJ McGowan

Defining how your organization streamlines and scales the online training of B2B customers and your extended enterprise is critical to go-to-market product strategy. Join KJ McGowan, Sales Engineer at Thought Industries on May 31 at 2 PM ET for a 30-minute demonstration of Panorama. 

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Transform Your Online Learning Business with Content Licensing
CEO Barry Kelly

Transform Your Business and Online Learning Strategy With Custom Learning Paths

Hosted by Barry Kelly

The objectives of any online learning course must be an integral part of the learner experience and make their way into your overall go-to-market product strategy. Join Barry Kelly, CEO of Thought Industries on May 24 at 2 PM ET for a 30-minute demonstration of Learning Paths.

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Transform Your Business and Online Learning Strategy With Custom Learning Paths
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Driving Customer Success with Valuable Online Learning Strategies

Hosted by Barry Kelly

Acquiring, onboarding, and retaining new and existing customers is required for the success of your business. However, identifying the best way to engage and educate customers at key points across the relationship lifecycle often comes with several hurdles—resulting in decreased product adoption and low customer satisfaction.

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Online Learning For Customers: Educating Your Greatest Asset

Hosted by Barry Kelly

In this, CEO Barry Kelly discusses online learning strategies for driving meaningful results throughout the customer relationship lifecycle for an online learning business. From developing a more effective onboarding process for new customers to increasing product adoption for existing customers, Kelly explains how to create a more engaged, educated and active customer base.

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Seizing the Online Learning Revenue Opportunity

Hosted by Barry Kelly

Guest: Roberta Muller

Watch Barry Kelly, CEO of Thought Industries, and Roberta Muller, SVP of Product Development at Northstar Group Travel, discuss in this recent webinar how organizations can take advantage of online learning as a way to drive real revenue. Also, learn why Northstar chose Thought Industries and how they are currently leveraging the platform.

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Paving the Way to a Profitable Learning Business

Hosted by Barry Kelly

Guest: John Leh

John Leh, CEO and lead analyst at Talented Learning, and Barry Kelly, CEO and Co-Founder of Thought Industries, joined forces in a recent webinar to discuss how to create a profitable learning business. Listen as Leh and Kelly address strategies surrounding monetization, business models, content creation, content distribution and technology options.

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