simon-abrams-286276-unsplash.jpg

Webinars

Daniel Quick

Creating A Sticky Situation: Leveraging Customer Education to Stay Relevant in Today's Competitive Environment

hosted by Daniel Quick

guest: Tom Studdert, VP of Learning at ZoomInfo, Dave Derington, Sr. Manager of Customer Education at Outreach and David Stevens, Sr. Director of CR Institute at CentralReach

Hear from customer education experts from Outreach, ZoomInfo and CentralReach on how the leverage customer education to create sticky customers on August 5th at 1 p.m. ET.

REGISTER
Webinar Page_Customer Stickiness (1)
barry-kelly-480-480-use-this

6 Weeks from Internal LMS to Next-Gen Customer Certification Program

hosted by Barry Kelly

guest: Ha McNeill, COO of BSA | The Software Alliance

In this fireside chat, we sit down with Ha McNeil, COO of BSA to discuss how they went from challenge to solution in 6-weeks with their switch from internal LMS to next-generation customer education and certification program

WATCH NOW
_Webinar - BSA_ Promo (1)
Michael-Jahoda-Thought-Industries-headshot

3 Steps to Rapid Time-To-Value

hosted by Mike Jahoda

SVP, Professional Services at Thought Industries

Hear from SVP of Professional Services at Thought Industries, Mike Jahoda, for this expert-led webinar on how to resolve problems with your customers faster through training.

WATCH NOW
Webinar - Creating Self-Paced Courses_ Promo
barry circle

Customer Education is Evolving — How That Impacts You

moderated by Barry Kelly

guests: Melissa VanPelt, Sr Director of Customer Education & Community at Seismic, Adam Avramescu, Head of Global Enterprise Customer Training at Slack, and Matt Mulholland, Customer Education Manager at Miro

Watch this virtual panel featuring Seismic, Slack and Miro and hear these experts explore the new normal of customer education and how they see the landscape evolving.

WATCH NOW
LinkedIn_Webinar Promo Banner State of Customer Training (1)
barry circle

Creating Effective Self-Paced Online Courses

hosted by Barry Kelly

guest: Kellie Petruzzelli, Solutions Architect at Thought Industries and Jessie Gold, Director of Product at Thought Industries

Hear from Barry Kelly, CEO, Jessie Gold, Director of Product, and Kellie Petruzzelli, Solution Architect at Thought Industries, as they share how we create self-paced courses at Thought Industries.

WATCH NOW
Creating Self-Paced Courses_ Promo
barry circle

3 Steps to Transition From In-Person Training to Remote Learning

hosted by Barry Kelly

guest: Jonathan Ledden,  Director of Customer Success at Thought Industries

Hear from Barry Kelly, CEO, and Jonathan Ledden, Director of Customer Success at Thought Industries, as they share the 3 critical Steps to transition from in-person training to remote learning.

WATCH NOW
3 Steps Webinar_Newsletter Promo
barry-kelly-480-480-use-this

How to Scale Customer Education - Taking Customer Training Beyond the 'Classroom'

hosted by Barry Kelly

guests: John Leh, CEO & Lead Analyst, Talented Learning and Brittany Tamul, Director of Customer Success at ArrowStream 

Watch this expert roundtable as they share successful strategies to scale customer education from the analyst, vendor and customer side.

WATCH NOW
Social_How-to-Scale-Customer-Education (2)
Arthur

Secrets to Online Learning at Scale: How VitalSmarts Used a Modern LMS to Drive 200% Revenue Growth

hosted by Arthur Harrington

guest: Russ Rollins,  Senior Director of Product Technology at VitalSmarts

Learn how Russ Rollins, Senior Director of Product Technology, VitalSmarts, teamed up with Thought Industries to scale client education and increase learner engagement.

WATCH NOW
Social_VitalSmarts webinar Secrets-to-Online-Learning-at-Scale - 12 3 2019
TI

Product Showcase: Learning Business Platform Demo

hosted by Ryan Dillon

Hosted by Training Industry

During this Training Industry Product Showcase, you'll learn how the Learning the Thought Industries Learning Business Platform™ can help streamline and scale the creation and delivery of online learning experiences.

WATCH NOW
Product showcase
John-Ragsdale_1500x2250

How to Improve Customer Success with Customer Training

hosted by Barry Kelly

guest: John Ragsdale

Software, technology, and subscription-based businesses must now deliver value at every stage of the customer lifecycle. In this webinar we outline how smart businesses are using customer education to  create customers for life.

WATCH NOW
TSIA slide one-1
Donna Weber

How to Build a Killer Onboarding Program

hosted by Barry Kelly

guest: Donna Weber

Check out this replay with Donna Weber, customer onboarding expert, and Principal at Springboard Solution and Barry Kelly, Thought Industries CEO for an instructional webinar on how to build a killer customer onboarding program.

WATCH NOW
How to Build a Killer Customer Onobarding Program
John Leh

How to Reduce Your Time to Value with Modern Customer Training

hosted by Samma Hafeez

Guest: John Leh, Talented Learning

The first experience with a product sets the tone for the entire relationship. But exactly when should you start? Check out this webinar to learn how training impacts customer onboarding and how it can accelerate customer time to value.

WATCH NOW
How to Reduce Your Time to Value
Pat Durante.png

How to Keep Customers from Falling Off A Cliff

hosted by Barry Kelly

Guest: Pat Durante, CEdMA

FACT: Organizations that offer customer training to increase engagement and reduce churn. But, where do you start? What resources do you need? How do you measure results? Watch this webinar to get all your questions answered.

WATCH NOW
Webinar_Falling-Off-a-Cliff_No-Logo-1.jpg
Claude.jpeg

Great Customer Training Requires the Right Technology Stack

hosted by Barry Kelly

Guest: Claude Werder

During this webinar, Claude Werder, Principal HCM Analyst at Brandon Hall Group, and Barry Kelly, CEO of Thought Industries offer their insight and experience on the best way to build technology stack for your customer learning platform.

WATCH NOW
Customer Training Requires the Rigth Technology Fit
John Leh.jpeg

Strategies for Pricing Customer Training

hosted by Barry Kelly

Guest: John Leh, Talented Learning

The more your customers use your product or service to accomplish their business goals, the more they value your partnership. But, should you charge your customer for training? And when? Watch this webinar to get expert insight on this hot topic from John Leh, Lead Analyst at Talented Learning.

WATCH NOW
Should You Charge for Customer Training?
Claire.png

Measuring the ROI of Customer Training

hosted by Barry Kelly 

Guest: Claire Schooley

In this webinar, Claire Schooley, principal, and long-time Forrester analyst specializing in workforce growth and development alongside Barry Kelly, CEO of Thought Industries you’ll learn the benefits of disrupting your current customer training strategy to focus on measurement -- resulting in scalable business outcomes.

WATCH NOW
Measuring ROI Customer Training-1.jpg
greg-daines-480-480.png

hosted by Barry Kelly 

guest: "Churn Whisperer," Greg Daines

Customer Success and training are reshaping how people learn and businesses deliver value. However, the formula for the perfect onboarding experience remains elusive. In order for customers to be successful, education is critical throughout their lifecycle.

WATCH NOW
june-webinar-facebook-2.png
Sales Engineer KJ McGowan

Hosted by KJ McGowan

Defining how your organization streamlines and scales the online training of B2B customers and your extended enterprise is critical to go-to-market product strategy. Join KJ McGowan, Sales Engineer at Thought Industries on May 31 at 2 PM ET for a 30-minute demonstration of Panorama. 

WATCH NOW
Transform Your Online Learning Business with Content Licensing
CEO Barry Kelly

Transform Your Business and Online Learning Strategy With Custom Learning Paths

Hosted by Barry Kelly

The objectives of any online learning course must be an integral part of the learner experience and make their way into your overall go-to-market product strategy. Join Barry Kelly, CEO of Thought Industries on May 24 at 2 PM ET for a 30-minute demonstration of Learning Paths.

WATCH NOW
Transform Your Business and Online Learning Strategy With Custom Learning Paths
imageedit_2_7665956504.gif

Driving Customer Success with Valuable Online Learning Strategies

Hosted by Barry Kelly

Acquiring, onboarding, and retaining new and existing customers is required for the success of your business. However, identifying the best way to engage and educate customers at key points across the relationship lifecycle often comes with several hurdles—resulting in decreased product adoption and low customer satisfaction.

WATCH NOW
driving-cs-with-valuable-online-learning-strategies-border.png
imageedit_2_7665956504.gif

Online Learning For Customers: Educating Your Greatest Asset

Hosted by Barry Kelly

In this, CEO Barry Kelly discusses online learning strategies for driving meaningful results throughout the customer relationship lifecycle for an online learning business. From developing a more effective onboarding process for new customers to increasing product adoption for existing customers, Kelly explains how to create a more engaged, educated and active customer base.

WATCH NOW
629770048.jpg
imageedit_2_7665956504.gif

Seizing the Online Learning Revenue Opportunity

Hosted by Barry Kelly

Guest: Roberta Muller

Watch Barry Kelly, CEO of Thought Industries, and Roberta Muller, SVP of Product Development at Northstar Group Travel, discuss in this recent webinar how organizations can take advantage of online learning as a way to drive real revenue. Also, learn why Northstar chose Thought Industries and how they are currently leveraging the platform.

WATCH NOW
seizing-the-opportunity.Still001.png
John Leh.jpeg

Paving the Way to a Profitable Learning Business

Hosted by Barry Kelly

Guest: John Leh

John Leh, CEO and lead analyst at Talented Learning, and Barry Kelly, CEO and Co-Founder of Thought Industries, joined forces in a recent webinar to discuss how to create a profitable learning business. Listen as Leh and Kelly address strategies surrounding monetization, business models, content creation, content distribution and technology options.

WATCH NOW
paving-the-way-title-plate.Still001.png

Book a personalized demo »

We customize our presentation based on your unique needs.