Integrate and Extend

Integrate and Extend Your Tech Stack

Connect to your business-critical tools.

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Pre-built and Custom Integrations

Scale external learning using pre-built integrations with your CRM, commerce and payment gateways, web conferencing, customer experience, and product analytics. Go beyond out-of-the-box integrations and connect with the applications you use day-to-day using Zapier, Segment, the Thought Industries API, webhooks, or secure file transfer protocol (SFTP).

Integrations
API

Create the Ultimate Customer Journey

With our headless development framework, you can extend the Thought Industries learning platform to deliver a seamless customer experience. Build and configure a unique front-end user experience on top of our LMS infrastructure. You can also integrate external data directly into the Thought Industries learning platform to create learning paths personalized to each user’s unique behaviors and preferences.

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Automate Workflows with TI Connect

Knit together your tech stack without manual effort. Powered by Workato iPaaS, TI Connect automates custom integrations without the need for developers. Eliminate complex manual processes so you can focus on delivering business value with your learning solutions.

Automate workflows
BI Connector Example

Get a More Complete Picture of Your Customers

Incorporate data from the Thought Industries learning platform into your CRM, or access and query data to combine learning analytics with business intelligence tools. By connecting to your business systems, our Salesforce integration and BI Connector help you better understand the role of learning in your customer journey and assess its impact on key performance metrics.

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“We want to provide a holistic learning experience for our learners which includes content, certification, knowledge checks and hands-on labs. Helium allows us to bring in learner progress data into the TI Dashboard from other technologies that are integrated with Thought Industries. The Dashboard is key to keeping learners informed and to continue learning with us.”

– Raghu Viswanathan, Vice President of Education, Academia and Documentation, MongoDB
MongoDB