Integrate and Extend

Integrate and extend your tech stack

Connect to your business-critical tools.

Pre-built and custom integrations

Scale external learning using pre-built integrations with your CRM, commerce and payment gateways, web conferencing, customer experience, and product analytics. Go beyond out-of-the-box integrations and connect with the applications you use day-to-day using Zapier, Segment, the Thought Industries API, webhooks, or secure file transfer protocol (SFTP).

An ecosystem built around you

Claude

Turn manual academy work into governed, agentic workflows.

Synthesia

Turn scripts into professional video lessons without a camera.

Bongo

Video practice and coaching, graded and tracked inside your courses.

Zapier

Connect to thousands of apps, no code required.

Stripe

Accept payment for courses, bundles, and certifications directly.

Microsoft Teams

Deliver live training where your customers already meet with you.

Zendesk

Turn support tickets into learning moments, and back again.

Zoom

Schedule, deliver, and record live sessions inside a learning path.

GoTo Suite

Run webinars and sync registration data with your learning paths.

Google Analytics

Measure how customers move through your learning content.

Segment

Send learning activity into the customer data platform you run.

Alchemer

Capture learner feedback at the exact moment it happens.

Avalara Tax

Calculate the right tax on every paid course, everywhere you sell.

Integrity Advocate

Verify identity and monitor high-stakes exams as they happen.

SearchUnify

One search bar across your courses, articles, and community.

Open Sesame

License ready-made courses instead of building every topic from scratch.

Webex

Run live sessions and pull attendance straight into learner records.

Adobe Connect

Deliver interactive live classes with breakout rooms, fully tracked.

Credly

Issue verifiable digital badges the moment a course is complete.

Localize

Keep multilingual content in sync as your courses change.

Salesforce

Bring learner activity into the CRM your team already lives in.

API

Create the ultimate customer journey

With our headless LMS development framework, you can extend the Thought Industries learning platform to deliver a seamless customer experience. Build and configure a unique front-end user experience on top of our LMS infrastructure. You can also integrate external data directly into the Thought Industries learning platform to create learning paths personalized to each user’s unique behaviors and preferences.

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Automate workflows with TI Connect

Knit together your tech stack without manual effort. Powered by Workato iPaaS, TI Connect automates custom integrations without the need for developers. Eliminate complex manual processes so you can focus on delivering business value with your learning solutions.

Automate workflows
BI Connector Example

Get a more complete picture of your customers

Incorporate data from the Thought Industries learning platform into your CRM, or access and query data to combine learning analytics with business intelligence tools. By connecting to your business systems, our Salesforce integration and BI Connector help you better understand the role of learning in your customer journey and assess its impact on key performance metrics.

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“We want to provide a holistic learning experience for our learners which includes content, certification, knowledge checks and hands-on labs. Helium allows us to bring in learner progress data into the TI Dashboard from other technologies that are integrated with Thought Industries. The Dashboard is key to keeping learners informed and to continue learning with us.”

– Raghu Viswanathan, Vice President of Education, Academia and Documentation, MongoDB
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Ready to see what intelligent

customer learning looks like?

See how smarter learning can drive more growth for your business.