Growing Your Customer Learning Program Maturity
How to Get There (and Where is There, Anyway?)
Wednesday, November 3, 2021
11 AM PT | 2 PM ET
Can’t make it? Sign up anyway, we’ll send you the recording.
Customer education, when done correctly, is a huge competitive advantage. But, as organizations seek to level-up their education programs, there are countless obstacles standing in their way: lack of executive buy-in, not enough funding to grow the team, gaps in subject matter expertise or technical content production skills, or—most often—the absence of a big-picture vision.
In our upcoming webinar, we’ll have the exciting opportunity to hear from a multinational software company, Forcepoint, on how they not only cleared all of those hurdles but ultimately built a customer education program that benefits not only its clients but the entire organization.
Join Paul Merrylees from Thought Industries, in conversation with Nancy Dockins, Vice President of Product Enablement at Forcepoint.
As we enter the season of giving, we’re offering each registrant the opportunity to donate $10 to a charity of their choice. Instructions will be sent via email after registering below.
In this session, we’ll cover:
- Thought Industries’ theory on Customer Education maturity at every stage
- Forcepoint’s experience with maturing and scaling their program
- Tactical advice we can share with newly established education teams