Experiential Learning: The Game-Changer in Customer Education
Let’s face it: most education portals are dated…or even boring.
A major challenge curriculum developers are facing is how to create content that is effective both for learning and engagement. And in the end, customer training needs to check both boxes, or you’ll never see the product adoption you’re looking for. That’s where a more experiential, hands-on approach to learning comes in.
Join TJ Randall, Chief Customer Experience Officer at Instruqt, and Kristine Kukich, Director of Customer Marketing at Thought Industries as they discuss:
- The power of hands-on education for real results in product adoption
- How labs and experiential learning sessions amplify users’ skills validation
- The impact of moving away from more passive learning modalities
- Proven strategies to scale your hands-on customer education initiatives
Together they explore the exciting potential of hands-on learning for customer education teams.
Host: Kristine Kukich, Director of Customer Marketing | Thought Industries
Guest: TJ Randall, Chief Customer Experience Officer | Instruqt
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