
Video Series
Advice From Learning Leaders
Learning Leaders Reveal Their Secrets to Success
In this webcast series (with bonus Bite-Sized Advice clips below), we interview several highly successful customer education practitioners and industry experts to curate insightful takes on learning, get a glimpse into the future of the industry, and collect best practices you can walk away with.
In each 15-minute episode, we’ll spotlight a single question and examine it with the help of these trailblazing voices in customer education.
Episode 5:
Post-pandemic, what are the most important opportunities for learning teams?
Ben Hartfield
Senior Director of the Hackett Insititute
The Hackett Group
Cary Self
Global VP of Education & Program Development
CustomerGauge
Episode 4:
What advice do you have for teams facing executive pressure to prove their impact with metrics and KPIs?
Episode 3:
How do education teams keep top talent during the Great Recession and Quiet Quitting?
Nancy Dockins
VP Customer Experience & Strategy
BlackLine
David Katzman
SVP, General Operations
Onshape, a PTC Business
Episode 2:
What’s the #1 question education programs should consider this year?
Episode 1:
#1 Mistake a Learning Program Can Make
Tom Studdert
VP of Customer Onboarding & Education
ZoomInfo
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Explore More Bite-Sized Advice!
In these short clips, we share some of our favorite “aha!” moments from our interviews with innovative leaders in learning.
Enjoy these bite-sized takeaways!
Measure the True Impact of Your Program
Avoid Working in Silos
Episode 1 Bite-Sized Advice
Episode 2 Bite-Sized Advice
Episode 3 Bite-Sized Advice
Episode 4 Bite-Sized Advice
Episode 5 Bite-Sized Advice

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