Powering the business of learning

ON-DEMAND CUSTOMER EDUCATION PANEL

Virtual Panel: Creating a 'Sticky' Situation

Outreach, ZoomInfo, and CentralReach leverage customer education to stay relevant in todays competitive environment

Today’s enterprise software market is saturated with many players and brands – both legacy and new to the space – that are constantly competing with the next best solution. Their customers are being inundated with modern approaches to their core challenges. To stay relevant, competitive, and valuable to your market it’s critical that your customers' experience goes deeper than ever before to increase product and customer stickiness.

In this on-demand recording, hear from these customer training experts on how through their training programs they’re creating sticky customers who continually renew and expand year-over-year. Listen today to discover how they leverage tactics like:

  • Extending training throughout the customer lifecycle
  • Incentivizing users through professional certifications
  • Promoting peer-to-peer engagement through forums for growth, networking, and training
Broadening your training and engagement opportunities empowers your organization to expand your reach beyond your user-base to individuals and organizations looking to grow within the market you serve.

Watch The Replay

Meet The Panel

Daniel Quick
Daniel Quick
Sr. Director of Product Experience, Thought Industries

LinkedIn

 

Tom Studdert
Tom Studdert
VP of Learning, Support and Integrations, ZoomInfo Powered by DiscoverOrg

LinkedIn

 

Dave Derington
Dave Derington
Sr. Manager , Customer Education at Outreach, and Founder at CELabs

LinkedIn

 

David Stevens_CentralReach
David Stevens
Sr. Director of CentralReach Institute, CentralReach

LinkedIn