Boston, MA | December 13, 2019 - Thought Industries, one of the fastest-growing online learning SaaS companies, is proud to announce the launch of their customer Cloudinary’s online customer training academy – Cloudinary Academy. Cloudinary is the leading media management platform for many of the world’s top brands, including Apartment Therapy, Bleacher Report, Conde Nast and DoorDash. This list also includes Thought Industries, who has used Cloudinary’s technologies since 2013.
Cloudinary sought a customer training platform to scale and improve their customer onboarding process as they continue their growth trajectory. Vital to their implementation were robust integrations (including Zendesk, Salesforce, SCORM, SSO, and GoToWebinar), persona-based training, the ability to embed training within their software, and event-hosting. With Thought Industries, Cloudinary found a solution that encompassed the necessary features to take their customer onboarding and training to the next level.
“As a customer of Cloudinary ourselves, we’re thrilled to see the launch of the Cloudinary Academy. They sought a platform to solve a common challenge for growing software companies – scalable processes to increase product adoption and customer retention. We’re convinced of the success they’ll see with this streamlined, scalable approach to onboarding. We look forward to supporting their continued growth as they further develop the Cloudinary Academy as a pillar to their business,” stated Barry Kelly, CEO and founder of Thought Industries.
Cloudinary serves leaders across industries and a scalable onboarding and training process ensures those leaders are equipped with the tools necessary to be successful.
“Working with the Thought Industries team on our Academy launch has been a wonderful experience,” said Sam Brace, Product Education Manager for Cloudinary. “Their project managers and customer support team members made everything smooth as possible with the system implementation. We are very excited to have such an insightful group of professionals backing up our efforts in building interactive courses and lessons for our users.”
About Thought Industries
Thought Industries powers the business of learning with our industry-leading learning technology. The company was founded in 2014 around the core belief that online learning experiences should be modern, intuitive, engaging, and scalable. Today, our growing team builds and maintains the only learning solution with completely native tools and integrations that drive higher engagement, learner proficiency, and retention rates for our customers. Headquartered in Boston, Thought Industries has offices across North America and Europe. Thought Industries is owned by San Francisco-based Luminate Capital Partners. For more information visit www.thoughtindustries.
Cloudinary empowers the world’s top brands to deliver visual-first experiences that engage and convert. Founded in 2012 and with offices in the US, UK and Israel, Cloudinary’s cloud-based solutions for image and video management and digital asset management (DAM) harness AI-based technologies to remove traditional media management pain-points and allow brands to focus on delivering optimal digital experiences faster, no matter where their customers are engaging. Cloudinary has nearly 30 billion assets under management and 5,500 customers worldwide, including Apartment Therapy, Bleacher Report, Conde Nast, DoorDash, Forbes, HelloFresh, Hinge, Lululemon Athletica, NTT Resonant, Procter & Gamble, StubHub, trivago, Under Armour, Walmart Labs and more. For more information, visit www.cloudinary.com.