Thought Industries Customer Learning Platform Wins Excellence in Technology Award from Brandon Hall Group

Chris Carragher
Dec 11, 2018 11:18:58 AM

BOSTON, MA, December 11, 2018 – Thought Industries, the creator of the world’s first Learning Business Platform™, won a 2018 Excellence in Learning Management Award from Brandon Hall Group for its customer learning technology.

Listed under the “Best Advance in Emerging Learning Technology for External Training,” the award highlights the success the company has working with businesses to improve customer onboarding, engagement, and retention through education.

“Delivering a positive customer experience is critical to maintaining an effective customer success strategy and reducing churn,” explained Barry Kelly, CEO of Thought Industries. “Winning this award validates our mission to help companies improve their customer relationships through education, and allows our team to celebrate a lot of our hard work over the last year.”

A panel made up of independent senior industry experts and Brandon Hall Group senior analysts and executives evaluated the entries based upon the following criteria:

  • Product: What was the product’s breakthrough innovation?
  • Unique differentiators: What makes the product unique and how does it differ from any competing products?
  • Value proposition: What problem does the product solve and/or what need does this product address?
  • Measurable results: What are the benefits customers can expect to experience as a result of using this product?

Mike Cooke, Chief Executive Officer of Brandon Hall Group, said, “Our technology award winners continue to set a high bar for others, and we have learned a great deal from their accomplishments. The awards programs supplement our quantitative research in providing our team with unique insights to share with our members and clients.”

If you’d like to learn more about Thought Industries Customer Training Platform, visit our website at

About Brandon Hall Group, Inc.
With more than 10,000 clients globally and 25 years of delivering world-class research and advisory services, Brandon Hall Group is the most well-known and established research organization in the performance improvement industry. They conduct research that drives performance and provides strategic insights for executives and practitioners responsible for growth and business results.

About Thought Industries
Thought Industries powers the business of learning with their industry-leading platform. The company was founded in 2014 around the core belief that online learning experiences should be modern, intuitive, engaging, and scalable. Today, Thought Industries features a library of powerful, easy-to-use tools that enable organizations to cost-effectively scale their business and engage with customers across their entire lifecycle. All from one, robust platform.

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